Recruitment CRM Case Study

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Project Overview

Project durationJanuary 2023 - July 2023
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IndustryHuman Resources
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Technologies:Java Spring Boot, React, NodeJS, Next, Material Design, CSS, HTML, JS
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ARA, known in the recruitment industry for its ability to match top talent with suitable job opportunities, was struggling with an outdated and inefficient system. The challenges included disjointed processes, poor data management, and a lack of automation, leading to time-consuming manual tasks, inconsistent communication, and a fragmented user experience. To address these pain points, we aimed to create an integrated, easy-to-use workforce management software that centralizes all recruiting activities, improves data accuracy, and increases overall efficiency. The primary goals were to streamline recruiting operations with a recruitment CRM system, enhance candidate and client management, and boost operational efficiency through automation and integration.

Services provided:Recruitment CRM System Development, System Integration, Automation

Benefits for the Recruitment Company

Find out what concrete benefits this project offers you, discover the advantages that will help you achieve your goals and see why this project is the perfect choice for you.

Efficiency Boost

The new recruiting software significantly improved ARA's efficiency, reducing processing times and enhancing data management.

1
Enhanced Satisfaction

Key performance metrics showed increased client and candidate satisfaction, boosting ARA's market reputation and enabling scalable growth.

2
Streamlined Processes

ARA praised the centralized platform for streamlining processes and strengthening relationships with candidates and clients.

3
Data-Driven Growth

Implementing the software led to better decision-making through robust analytics, contributing to higher satisfaction and sustainable growth for ARA.

4

Our Recruitment CRM System Solutions and Features

Find out what key features make this project special, discover the key features that will help you get the results you want.

  • Candidate Management

    Our solution includes a centralized database to store comprehensive candidate information such as resumes, cover letters, interview history, and notes. Detailed candidate profiles highlight skills, experience, job preferences, and availability. Automated follow-up notifications track candidate progress, and integrated messengers facilitate seamless communication:

    • Centralized database
    • Detailed candidate profiles
    • Automated follow-up
    • Integrated messengers
  • Client Management

    Our recruitment CRM system simplifies managing client relationships. The client database stores information about hiring companies, including collaboration history and specific requirements. Contract management features keep track of contracts and collaboration terms.

    • Client Database
    • Contract Management
    • Integrated Email
  • Recruitment Process Automation

    Our system includes automated lead management that directly captures leads from multiple platforms into the CRM. Filtering and matching systems use algorithms to match candidates to jobs, reducing manual effort and improving accuracy.

    • Automated lead management
    • Filtering and Matching Systems
  • Interview Management

    Our recruitment management software makes it easy for users to schedule and coordinate interviews. Feedback and scores can be recorded centrally, ensuring all relevant information is accessible.

    • Interview Scheduling
    • Feedback and scoring
  • Reporting and Analysis

    Sales funnel reports visualize conversion rates at different stages, while lead source reports show lead origins. Customizable dashboards visualize performance metrics, and automated reporting generates periodic reports.

    • Sales funnel report
    • Lead Sources Report
    • Customizable dashboards
    • Automated reporting
  • Integration with Other Systems

    Our staffing management software integrates seamlessly with other systems. Integration with state workforce agencies, ATS, and communication platforms such as email and chat enhances team collaboration. VOIP integration improves communication efficiency.

    • State workforce agency integration
    • ATS Integration
    • Communication Platform Integration
    • VOIP Integration
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How We Built the Best Workforce Management Software for A Recruitment Company

The development of the CRM system for the recruitment company is structured into five key phases. Each phase ensures a systematic and efficient approach to building the comprehensive recruitment CRM software.

1
Discovery Phase

We began with an in-depth client consultation to understand ARA's specific needs and goals. This phase included extensive market research to identify best practices and competitive benchmarks.

2
Design and Mockup

Our team created initial wireframes and design concepts for the human resources recruiting software. We iterated these designs based on ARA's feedback to ensure the final product perfectly aligned with their vision.

3
Development
  • Back-end development: We built a robust, scalable system using Java Spring Boot and PostgreSQL.
  • Front-End Development: We implemented the design using React and Material Design for an intuitive, user-friendly interface.
4
Content Integration

We seamlessly migrated existing data to the new system, ensuring it was optimized for better usability. We also developed new content workflows to improve overall functionality.

5
Testing and Quality Assurance

Rigorous testing ensured all features worked correctly, and performance tuning ensured the recruitment CRM tool was fast and reliable.

6
Launch and Deployment

We successfully launched the new recruitment CRM system and provided post-launch support to resolve issues and ensure optimal performance.

Building a Long-Term Partnership

The new human resources recruiting software significantly improved ARA's efficiency, reducing processing times and improving data management. Key performance metrics showed increased client and candidate satisfaction, improved market reputation and scalable growth.

Contact Tactics Digital YYC today to learn how we can transform your recruitment operations with our custom CRM development services.

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